Faq
Yes, our site is secured. Your information is never sold. We use authorize.net for our credit card filter to ensure security for our clients. Please, visit our “Reviews” page to see testimonials from other customers related to the adoption process.
One way to prove that we are not a scam is to accept major forms of payment, such as credit cards, PayPal, Avonmore Cash App, and Zelle. You have the security of your credit card company. Please, visit our reviews and see some of our happy clients.
Our website is always live and up-to-date. Our website is integrated into our system, as soon as an adoption or deposit happens on one of our puppies the profile will automatically be removed.
-We have an up to 10-year Health Guarantee
1. Our partner breeders are spontaneously visited and inspected by us and the USDA or State.
2. Parent breeders go through a veterinarian exam before every breeding to ensure they are in top health.
3. All puppies’ parents are current on vaccines, health checked, and free of congenital defects.
4. Our partner breeders do have an open-door policy with us.
5. All puppies are de-wormed every two weeks and updated on vaccinations.
6. Our partner breeders have a documented exercise program for puppies and parents.
Pet insurance is mandatory for the first 30 days after adoption. You can use any health insurance company of your choice as long as they do not have a waiting period. A policy number will be required upon pickup of the puppy for verification. If you choose to not protect your puppy with insurance, you will have NO warranty and will not be eligible for any claim or reimbursement. Our recommended insurance company is Trupanion.
The Terrier Paws Club is a network of professional breeders. They are all either state and/or USDA-licensed and inspected. The breeders have to go through an interview and inspection process by the owners of the Club and their Veterinarian. This helps to ensure that the breeder is taking excellent care of the puppies and parents. All partner breeders have to abide by the AKC’s good breeding standards, this includes an exercise and socialization program for the parents and puppies.
The puppies are priced based on their size, colour, and conformation. The price does not interfere with the health of our puppies. All of our puppies are health-checked by our veterinarian.
Designer puppies are very popular due to their adorable features. Designers can also be called crosses or hybrids.
Every puppy has an internal number, to identify them, called a microchip. They are microchipped before their photo is taken. This chip number is printed on the receipt.
We like for all of our puppies to be a minimum of 2 lbs before they join his/her forever home. We will contact you before your appointment to explain the situation and reschedule your pick-up appointment. This is in the best interest of your puppy and we appreciate your understanding.
Puppies are listed on our site throughout the week, if you are looking for something specific, we recommend you place an Upcoming Litter deposit.
We base the estimated adult weight of the puppy on the parent’s weight. If you click on the ancestry tab then it will tell you specifics about the puppy’s parents. Keep in mind that sometimes puppies may get bigger or smaller than their parents and we are not guaranteeing you the listed weight, it is an estimate.
Our puppies are at our partner breeder’s homes until the posted date is available. Most of our puppies have a deposit placed on them before their availability date. We highly recommend that you place a deposit on your desired puppy to ensure he/she is available for a meet-and-greet at our club. When you meet the puppy, if you are not pleased for any reason, we will be glad to transfer your deposit towards another puppy.
Most of our puppies are well suited for children, we focus on breeding pups that have great temperaments and will make great family pets. We will be glad to speak to you in person to help ensure that you are adopting a puppy that is the right fit for your family. Keep in mind, the age of your child and the adult size of the puppy.
The puppies that we adopt are a little too young to be housebroken. We do have a great dog trainer here at the Club that you could speak to about any training questions you may have. You can also enrol your puppy into our Puppy Preschool program.
Yes, if the person adopting the puppy or their spouse is active or retired military, we will extend a $100 discount. Thank you for your service.
The Terrier Paws Club is a club of breeders. They are against puppy mills. The breeders take great pride in the quality of puppies they adopt through the Charlotte Dog Club. They work hand-in-hand with the AKC and always put the dog’s welfare first. Because of the great quality of parents they have in their network, they give a 10-year health guarantee of their puppies. The Charlotte Dog Club is responsible for taking care of the clients for the club of breeders, you will have access to their puppy care line and a team of professionals, including certified a trainer.
If you visit with the puppy that you placed a deposit on at the Club and find that it is not the right personality match or if you are not pleased for any reason, we will be happy to show you other puppies that are available at that time. We can transfer your deposit or refund your deposit at that time. If you wish to transfer your deposit before visiting with the puppy you placed your original deposit on then there will be a $200 transfer fee.
Your puppy already has a microchip. By enrolling the microchip you will be identified as your puppy’s owner, which ensures that you can be contacted immediately once your lost pet is found.
If your pet is lost or stolen and your chip is not enrolled, then it could be assumed that he or she does not have an owner.
The transitional period normally takes around 10 days, during that period your puppy may not want to eat well. The entire environment is new for him/her, from sights and sounds to smells. To make the adjustment easier, you should allow him/her to have plenty of rest time in a safe place; that is why a crate is important. Please, feed as we have directed in your care video and give us a call if your puppy is not eating enough or if he/she doesn’t have at least 2 bowel movements a day. A decline in your puppy’s health state can appear quickly. Our puppies’ health is our top priority.
What do you recommend to effectively potty train my puppy?
Your puppy will have a nanny throughout the entire travel/flight experience that you can stay in contact with throughout the process. Your puppy will be the nanny’s carry-on and will always be safe by their side. We will accommodate your schedule to the best of our ability. With the personal nanny experience, you can rest assured that your puppy has one-on-one attention.
DRIVING DELIVERY | $1.50 PER MILE ROUND TRIP
One of the trusted team members of the Club will personally drive your puppy to your home or a public location that is convenient to meet. This service ensures that your puppy is always under the care of a trained team member and will be safely delivered to your door.
*Travel days and times will need to be pre-approved by the driver and management.
If the nanny’s flight is delayed, the nanny will be in touch with the puppy’s parents to communicate an updated time of arrival.
Yes. You can place a deposit on your puppy by Reserve!” You can place a $400, refundable deposit to hold your puppy. When a deposit is made, the reserved. We will hold the puppy for you at the Club, for free, up to 4 days past your puppy’s date available. If you are unable to pick your puppy up within that time frame, we ask that your puppy enter Puppy Preschool for training (ask the associate for details and pricing).
When you adopt your puppy he/she will be up-to-date on all vaccinations. You must finish out the vaccinations. Puppies will continue to get vaccinations until around 16 weeks of age. Show your veterinarian the vaccinations that we have administered. They will be printed on the invoice and your veterinarian will advise you when the next vaccinations should be administered.
You will be sent home with some preventative meds. Follow all directions on the take-home paper and call us if you have any questions.
Safeguard is a dewormer. We will send you home with pre-dosed syringes to administer. It is good practice to do a preventative round of dewormer whenever there is an environmental change. Give the entire syringe orally, refer back to the take-home video on how to properly administer.
If you believe something is wrong with your puppy then you are to notify us ASAP. Keep in mind that we do not reimburse for vet bills, we will be glad to advise you to the best of our ability. Please, read our health warranty over in its entirety.
When puppies change environments it is very stressful. When pups are under stress their immune system drops and they can be more susceptible to things such as coughing or sneezing. It’s important to make sure your puppy is getting enough sleep and food during he first 10 days in your home. The Dog Club will also send you home with Probiotics to help your puppy’s immune system. Green discharge or lethargic mood may indicate a serious problem. If you are concerned about your puppy, call us or your veterinarian immediately.